Before we jump into the video, I want to let you know that there are affiliate links in the description below. I may receive a commission if you use these links when setting up your LLC.
In this video, we will discuss the best LLC service. While there is plenty of content on this topic, few actually test these services. So, we purchased an LLC from the top seven LLC services and evaluated them based on four key tests: cost over five years, turnaround time, spam frequency, and customer support.
The Four Tests
Cost Analysis:
- We evaluated the five-year cost of owning an LLC with each service.
Turnaround Time:
- We measured how long each service took to process our LLC order. The time difference between the fastest and the slowest was 18 days.
Spam Assessment:
- We tracked how many spam emails we received from each service over 43 days.
Customer Support:
- We intentionally made errors during the LLC setup to test the responsiveness and helpfulness of each service's customer support.
Key Findings
- Inc Authority: This service was buggy; we couldn't even complete our order.
- Northwest Registered Agent: They had inconsistent pricing and order processing issues.
- Zift Filings: They attempted to sneak in a $149 subscription fee, so we excluded them from our main review.
The Remaining Services
- BizFilings (formerly known as IncFile)
- LegalZoom
- Tailor Brands
- ZenBusiness
We ordered LLCs from these services in Colorado within an hour to ensure a fair comparison. Each service was graded based on their performance in our tests.
Detailed Comparison
Turnaround Time:
- LegalZoom: Fastest at 1 hour and 37 minutes.
- ZenBusiness: Took 6 days, 23 hours, and 49 minutes.
- BizFilings: Completed in 1 day, 4 hours, and 43 minutes.
- Tailor Brands: Slowest at 19 days, 2 hours, and 2 minutes.
Customer Support:
- BizFilings: Excellent, with a quick and helpful response.
- Tailor Brands: Good, offering a refund for the error.
- LegalZoom: Poor, requiring a costly amendment for a typo.
- ZenBusiness: Worst, with a delayed and uncommunicative response.
Spam Frequency:
- BizFilings: Zero spam emails.
- ZenBusiness: 13 spam emails.
- Tailor Brands: 15 spam emails.
- LegalZoom: 18 spam emails.
Five-Year Cost:
- BizFilings: Most affordable with the lowest renewal and registered agent fees.
- ZenBusiness: $524 more expensive than BizFilings.
- LegalZoom: $769 more expensive.
- Tailor Brands: $1,119 more expensive.
Conclusion
BizFilings emerged as the best LLC service, with the lowest total cost, excellent customer service, and no spam. LegalZoom and Tailor Brands were significantly more expensive and less customer-friendly. ZenBusiness, while better than the others, still lagged behind BizFilings.
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